We understand it is hard to commit to travel plans, therefore we are here to help.
We are offering a flexible cancellation policy for our rates and date changes for Promotions only when you book directly.
Book Directly for Added Value
Early Bird Rates receive 15% Discount (minimum stay 2 nights 60 days advance booking)
- Daily Breakfast
- 2 Complimentary Cocktails/Mocktails
- 10% Off Food & Beverages at IL Bacaro
- 5% Off Art & Gifts
Applicable for Direct Bookings Only
Services 
WE ARE HERE TO HELP
Concierge Services
- Area Maps & Information
- Airport Transfer (chargeable)
- Taxi and Private Car Service
- Private Tours & Cooking Classes
- 20% Discount at ENTOPIA
- Travel Arrangements
- Car & Bike Rental can be arranged
- Laptop Use & Photocopying
- Medical & Dental Assistance
- Restaurant Reservation
- Special Surprises – Cake, Flowers, Fruit Basket
FOR YOUR COMFORT & ENJOYMENT
Room Amenities & Services
- All Rooms Cleaned & Sterilised with Nano Technology
- Nespresso Machine
- Mini bar with complimentary drinks and goodies
- Kettle
- Hair Dryer
- Full Size Bespoke Natural Products
- Toothbrush (upon request)
- Safety box
- Cotton Robes
- Walk In Rain shower
- Blackout Curtains
- Double Glazing
- Daily Housekeeping
- 24 Hour Reception Staff
- Non Smoking
- Iron and board available on request.
- Three Pieces of complimentary steam ironing available upon check in per person.
- Laundry & Dry Cleaning available on request at a chargeable rate.
- Hypoallergenic Bedding upon request
- A la Carte Western Style Breakfast Served from 8am – 11.30am
- Takeaway Breakfast Box upon request
- Special dietary meals upon request
- Room Service from 8.30am – 10.30pm
- Roof Terrace & Library for guests
Our Policy
- Maximum 2 Adults per room
- Children and infants are welcome but must be confirmed upon booking
- One child up to the age of 10 years allowed to share in existing bed
- Complimentary stay and breakfast for one child up to age of 6 years
- No Extra Beds (only available in Malaya & The Loft)
- Baby Cot and Baby Bath available upon request
- We request “No Shoes” upstairs in keeping with our Asian Traditions