This is a beautiful historic boutique hotel – all the rooms are unique, there are so many lovely design touches. Our room – silver leaf, had beautiful wood furniture and a spacious bathroom. The beds were very comfortable and the breakfast was delicious with good coffee. The staff were so friendly and helpful from check in to check out, with lots of helpful suggestions for what to see and do – and eat! – in George Town. The location is great too, walking distance from all the city centre attractions.

Rebecca

15th Sept 2023

Debra

13th Sept 2023

Loved this place. So quirky but has everything you would expect from a 4* hotel.
Location perfect for exploring Georgetown and Street food is available just down the street. Staff very helpful and friendly. Excellent Italian restaurant linked to the hotel.

Mauve

12th Aug 2023

Leuch

20th July 2023

Nice and clean. Very authentic. Staff is friendly too.

Chris

29th June 2023

What’s not to love about this hotel. Super friendly helpful staff, fantastic heritage rooms with some nice little touches, fresh milk! In the fridge will be loved by Brits, cold drinking water & lemon tea in the mini bar 😄, large room, 4 poster bed very nicely decorated and furnished in colonial period, fabulous roof terrace & amazing stair well with reading room & pulley suitcase delivery 🤗
Nothing is too much trouble, laundry charges are very reasonable which makes a change, waiter served breakfast is just right, what more can I say🤣, I love it here

Mark

17th June 2023

If you’re staying in Georgetown then I would absolutely recommend staying at Campbell House. It’s a small, intimate hotel that offers so much charm and comfort. We had two rooms on the second floor and the standard of both rooms was excellent, real attention to details to make your stay as enjoyable and comfortable as possible. The staff are all fantastic, always on hand to help and suggest places to visit on the island. If we are every lucky enough to visit Georgetown again then this will be our “go to” hotel if we’re lucky enough to get a room. Thank you to all the Campbell House team for making our Penang stay so memorable.

Chris

3rd June 2023

Campbell House has won a swag of awards. Its not hard to see why. Great location in the heart of Georgetown’s heritage district. The hotel is housed in a creatively recycled turn of the 20th century building (the only down side of this is that the accommodation is not suitable for people with significant mobility problems). The comfortable rooms are large elegant and furnished with an eclectic mix of antiques, reproduction, and contemporary items. Everything was made clean as a whistle every day. The staff, both back and front of house, were friendly, relaxed, and efficient. They couldn’t be more helpful. The hosts, Roberto & Nardya, really have put together and trained a great team. The breakfast looked good, but most days I had already eaten in a cafe or kopitiam by the time it was served. I can tell you though that the plate of fruit their breakfast starts with was perfectly ripe every morning (not many places manage to get that right). I ate at the restaurant of an evening a couple of times and the food, wine, and service a was brilliant.

The hotel seems to be permanently full so book well ahead, particularly on weekends.

Oh, and I booked a taxi to the airport through the hotel. What I got for my 50MYR was a large, newish, and spotlessly clean car driven calmly and carefully. The taxi arrived 10 minutes early. I had plenty of time to catch my plane despite heavy traffic.

Mark

31st May 2023

It’s a clean adequate small hotel that is in a very good location.. The staff are friendly and professional. Their Italian restaurant is one of the best. Will definitely recommend this hotel if you are planning to stay in Georgetown

Grace

22nd May 2023

We had a wonderful time staying here. This being a small hotel, the staff gave us personalized attention. We were first greeted by name when we entered the lobby to check in, along with a refreshing drink. After all the check-in was done, the receptionist gave us an overview of the area and marked all the places we should visit on paper maps. The hospitality team was also great and super courteous. When our tour guide arrived, the hospitality staff knocked on our door to let us know instead of a phone call, thus the personalized attention given to guests.

If you are considering this place, know that this is an old shop house where you are treated more as a guest in a home. You need to remove your shoes before going up the stairs and leave your keys at the front desk when leaving. The building is old with hard wood floors so you can hear the guests in the upper level. However, this wasn’t too bad and added to the authentic experience and charm of staying in an old shop house. We highly recommend this place if you are looking for this experience. If you are looking for a standard, modern hotel, this isn’t for you. As for us, we will be returning to this place.

Jenny kim

14th Mar 2023

Booked this for Valentine’s day weekend. Everything was perfect. Super charming shophouse, comfortable and unique room, excellent service, great food and perfect location!

Eddie

16th Feb 2023

Stayed for 4 nights during our son’s wedding. Highly recommended. Clean, brilliantly situated for the attractions and the staff are more than helpful. The Il Bacaro Italian restaurant has the best seafood linguine this side of Milan!! Highly recommended

Keith

11th Feb 2023

We thoroughly enjoyed our stay at Campbell House. It was the small things we loved, like the beautiful L’Occitane bath products, daily complimentary homemade desserts (including panna cotta and a banana walnut cake) and various TV streaming services. It’s great that the hotel is environmentally conscious and makes an effort to cut down on single use plastic. Besides the friendly staff, the highlight of our stay was the hotel’s Venetian restaurant, Il Bacaro. The food is so superb and authentic – it is truly on par with, if not a rival to, local Venetian restaurants. While Penang is renowned for its cuisine, we couldn’t keep away from Il Bacaro and ended up eating there four times over our three day stay. The hotel’s communal outdoor balcony with comfortable seating and fans was also a lovely way to unwind, with guests being able to order food and drinks from the restaurant downstairs. Would highly recommend!

Faza

11th Jan 2023

Amazing people working there. Owners are great people ❤️. Hotel is very unique, rooms incredibly clean with furniture. I’ll definitely come back again

Max

2nd Jan 2023

Overall, I had a great experience with the place staff was incredibly helpful, and the amenities were great. The room was wonderful & clean

Emily

31st July 2023

Very comfortable accommodation environment, good location, friendly service staff, it was a wonderful experience
Although it is a monument, it is very well maintained

Fang

27th July 2023

The staff were so welcoming and helpful in every way, as were the owners. Lovely breakfast and the Christmas lunch was out of this world. Great central location and tastefully decorated room.

Sally Jean Painter

23rd Dec 2020

If you are wanting a special place where you are looked after like royalty on one hand and like family on the other look no further than Campbell House. All rooms have been beautifully renovated with individual themes from the original 19th centre shophouse and the staff always welcome us warmly ( we choose a different room each time!) We have made this delightful boutique hotel our go-to for a romantic getaway every few months and Il Bacaro, their superb Italian restaurant just finishes off our staycation with elegance. Thankyou Nadia and staff for welcoming us each time. Your service is par excellence, breakfasts amazing and it gives us an opportunity to explore the wonderful nooks and crannies that are the quintessential historic Georgetown.

David Cassebohm

9th Dec 2020

“had a short staycation with the gf over the weekend, and boy was the whole experience spectacular! Checking in we were greeted by our friendly receptionist Hema who breezed us through the process. She even helped us book a place for our dinner (and also our lunch the next day later on) as we were informed that their restaurant is usually very packed in the weekends.
The room was spacious and clean (we were staying at the Loft unit), and the food at the restaurant was just as good! The owners Nardya and Roberto were also very friendly and helpful in sharing some information about the building’s architecture to us 🙂 Will definitely return here, probably try another room type for fun haha.

Recommended to try their T-Bone Steak and their Lamb Meat Balls if you ever decide to dine at their restaurant!

Jason Kok

17th Oct 2020

Stayed here for my birthday and it was amazing. The room is beautiful and clean and the staff were so friendly at checkin. We stayed in the Colonial room which was right a beautiful outdoor Terrance that looks over Georgetown. The inn is on Campbell Street and is a short walk to all the major attractions of Georgetown. The added is bonus is the Restaurant downstairs Il Bacaro which is Italian menu and the best Italian food I’ve had in a Malaysia. If you’re looking for a place to stay for a romantic Penang getaway this is a perfect location.

Jonathan

1st Aug 2020

Great location, old world charm, friendly and helpful owners and staff. Spacious rooms comfortable bed.

Beautiful old world hotel, special attention has been taken to ensure you have a pleasant stay. On arrival we were greeted with a homemade fresh lime and nutmeg drink, it was delicious. Smiling happy staff provided maps and offered advice of things to do and places to go in the area and Penang generally. Fantastic location you can walk to Famous places such as Little India, Love Lane and China Town
The fridge in the room had chilled water plus a jug of lime and nutmeg cordial along with fresh milk for tea or coffee. There is a coffee machine in the room so you can make a decent coffee. The bathroom has quality French products. We were very impressed and will definitely return

Christine

16th Mar 2020

Best hotel by far. Beautiful old house. Friendly and super helpful staff. Definitively recommend this hotel. Breakfast is amazing!! We we’re looking for transport from the hotel to perhentian islands for our next visit. The man behind the counter and the owners helped to find us a way of transport. At breakfast you always get asked if you want more. All very friendly and helpful. Every complementary cake is brought to your room.

Oscar

16th Sept 2019

The room was beautiful (Peacock Room) as was the rest of the hotel. The amenities were excellent even have a Nespresso coffee machine in the room. The Italian Restaurant on site was excellent but be cautious with what you order the portions are huge! Breakfast was off a menu and freshly prepared, a nice change to the buffet style breakfasts at other hotels. The location of the hotel is excellent, right in Chinatown. It is easy to walk to the major sights and wander the streets and not get lost. ‘Love Lane’ close by is a great place to sit and have a drink and watch the world go by.

Steve

2nd Oct 2019

We stayed for 5 days in this beautiful hotel in Georgetown, Penang. The hotel has been thoughtfully renovated and was a pleasure to stay in. Breakfast was generous and the Italian style espresso coffee an unexpected bonus. Nardya, Roberto and their team are to be congratulated for their mix of warmth and professionalism – they were genuinely a pleasure to deal with and I couldn’t fault the experience.

Camille

11th Oct 2019

Campbell House is at a most strategic location in Georgetown and walking distance to the best food spots and hawker areas. Hotel owners are most friendly and engaging. Staff Elin at the front desk is a gem helping all guests find the most convenient drivers for their tours in and out of Georgetown, wall art tours and culinary finds. Staff are very friendly and polite and well trained. Food is great and comfort of the room impeccable. I love the toiletries! Hoisting the luggage to your room is quite a unique service.

pakbet

15th Nov 2019

I have only praises for this place because seriously there’s nothing to fault. Check in was a breeze, they allowed us to store our baggage 2 days before we checked in (because we have to be somewhere else first before coming back to Georgetown). Room was great!! Simply loved the colourful glass window, the 4-claw bath tub and spacious bathroom. Toiletries are full-sized bottles to reduce single-use plastic bottles…which is a really great go-green move!! The restaurant on street level is where you have your welcome drinks and daily breakfast. Choices of breakfast was good enough for us (we don’t like run of the mill buffet style anyway). So this a-la-carte breakfast style was good for us, served with gourmet coffee of your choice too. Campbell House style of boutique hotel (in my own opinion only tho’) is more for couples, or family with more grown-up kids. Because there’s no swimming pool to entertain toddlers etc. Instead, Campbell House offers their guests, tranquility, peace, relaxed atmosphere and an almost at-home feeling after you walk on the Penang streets after streets, a whole day under the hot sun. Location is a huge big plus too, with all the nice eating places within easy walking distance.

happijenn

26th Oct 2019